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Email support

How do I change my details, log out or delete my account?

Short answer

All under User Account. Logging out clears the data on this device but keeps everything in your account, ready on your other devices. Deleting the account closes it for good and queues your data for deletion.

Your profile basics.

  • Display Name & Email: Your display name is what other learners see on the leaderboard, up to 18 characters. Changing your email sends a code to the new address, which you have to confirm.
  • Log Out: Signs you out on this device and clears what is stored on it. Your words stay in your account, ready on your other devices. If some changes have not been uploaded yet, Vokabulo warns you with Unsynced changes first: stay online for a moment and try again, so nothing is lost.
  • Delete Account: The end of the road. You confirm twice, the second time by typing the confirmation word. Your account is closed, you leave the leaderboard and any newsletter, and your data is queued for deletion rather than wiped on the spot.

Changing your email is a two-step affair: Vokabulo sends a code to the new address and the change only takes effect once you enter it. Deleting the account is two steps as well, the second asking you to type the confirmation word before the button does anything.

A third row shows Learning since, the date your account was created. And if you do go through with deleting the account, the app replaces itself with a farewell screen and a single sign-out button, which is the last thing you will see.

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